Support
Email admin@newageconsulting-co.com and a human will reply. Include your room code if you have one.
I lost my host link
Host links are saved in the browser you created the game in — open that browser and check the “My games” list on the home screen of the creation flow. If the browser data is gone, email us with your room code or payment receipt and we'll send you a fresh link.
I paid but my game isn't unlocked
Your game unlocks on our side, not in your browser, so you don't need to stay on the payment page. If you closed the tab or lost signal, we still receive the confirmation from Stripe and publish the game — reopen your host link and it will be ready. If it still looks locked after a few minutes, email us and we'll investigate promptly and either restore access or issue the appropriate refund.
Refunds
A published game costs $5.99 and stays available for 30 days. If the game was never played, you can have a full refund within 30 days, no explanation needed — see our refund policy for the full details.